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DocumentationSolving warning or error within System Info

Solving warning or error within System Info

Cannot Load Counter Name data

Cannot Load Counter Name data because an invalid index was read from the registry

This issue comes up in cases when one or more performance counters on your system are corrupted.

Rebuild all performance counters:

  • Open command prompt (with Admin privileges)
  • Run command: lodctr /R

The message with: Info: Successfully rebuilt performance counter setting ... will appear on success.

In case you receive the message Unable to rebuild performance counter setting from system backup store, error code is 2 possible solutions:

  • Close all running programs
  • Make sure you use lodctr /R with uppercase R
  • If in directory system32 move to directory SysWOW64 (with cd.. > cd syswow64) and retry the lodctr /R command in this directory

After successfully rebuilt, re-open Snaz and check if same warning occurs. If the same warning occurs, please feel free to open a new issue.

Snaz is responding only few frames/sec

In very rare cases, it is observed that the network traffic counter is not picking up your system network card properly. Try disabling the network traffic meter in File → Settings → System Info